How can I request a refund?
To request a refund, please contact us via live chat on this page or use the ticket submission form below.
Our refund policy guarantees a full refund without any questions if your order is not delivered within 48 hours. This is part of our delivery guarantee. For all other situations, we will respond with an update, a solution, or a refund based on your specific case.
If you are dissatisfied with your order or if something isn't right, please reach out to us. We are here to help you!